Domain Name registration
We regret that all Domain Name registration Fees are non-refundable once a registration has been made with the registry.
Please consult the following ICANN materials regarding domain holder rights and responsibilities: Registrant Educational Materials
, Registrant Benefits and Responsibilities
Please consult the Registration Agreement before buying a domain name, here
Domain Name Registrants' Rights:
Your domain name registration and any privacy/proxy services you may use in conjunction with it must be subject to a Registration Agreement with an ICANN Accredited Registrar.
You are entitled to review this Registration Agreement at any time, and download a copy for your records.
You are entitled to accurate and accessible information about:
The identity of your ICANN Accredited Registrar;
The identity of any proxy or privacy service provider affiliated with your Registrar;
Your Registrar's terms and conditions, including pricing information, applicable to domain name registrations;
The terms and conditions, including pricing information, applicable to any privacy services offered by your Registrar;
The customer support services offered by your Registrar and the privacy services provider, and how to access them;
How to raise concerns and resolve disputes with your Registrar and any privacy services offered by them; and
Instructions that explain your Registrar's processes for registering, managing, transferring, renewing, and restoring your domain name registrations, including through any proxy or privacy services made available by your Registrar.
You shall not be subject to false advertising or deceptive practices by your Registrar or though any proxy or privacy services made available by your Registrar. This includes deceptive notices, hidden fees, and any practices that are illegal under the consumer protection law of your residence.
Domain Name Registrants' Responsibilities:
You must comply with the terms and conditions posted by your Registrar, including applicable policies from your Registrar, the Registry and ICANN.
You must review your Registrar's current Registration Agreement, along with any updates.
You will assume sole responsibility for the registration and use of your domain name.
You must provide accurate information for publication in directories such as WHOIS, and promptly update this to reflect any changes.
You must respond to inquiries from your Registrar within fifteen (15) days, and keep your Registrar account data current. If you choose to have your domain name registration renew automatically, you must also keep your payment information current.
Domain Name Renewal
Domain names are registered for fixed periods and are subject to subsequent renewals.
We currently have implemented an “auto-renew” feature for domain names, and we will attempt to automatically renew the domain name prior to its expiration date. If our customers have not selected the auto-renew option, we will manually renew the domain names, at the explicit written request of our customers to do so.
We will send notification emails to our customers in order to inform them of the domain names that are coming up for renewal within at least 30 days, including those which are set to auto-renew. For more information about the Expired Registration Recovery Policy, please visit: http://www.icann.org/en/resources/registrars/consensus-policies/errp.
Domain Name Deletion
Following the expiration of a domain name, there is a 30-day period (Grace Period), during which you may still renew your domain names without any additional fees.
Furthermore, we provide a 90-day period (Redemption Period) that extends past the expiration date of Grace Period. When we provide a redemption service to a customer, we charge a fee of 125$ plus any additional registry costs to restore and renew a domain name registration during this period. If the domain name is not redeemed by the expiration of the Redemption Period, it will become once again available for registration by other individuals or entities.
Every customer who desires to renew his or her domain name registrations should do so in advance of the expiration date to avoid domain name deletion. If an expired domain name is not renewed at the latest during the provided Redemption Period, the domain name will be deleted.
In the event that a domain name is the subject of a Uniform Domain Name Dispute Resolution Policy (UDRP) proceeding and expires or is deleted during the course of the dispute, the party that filed the UDRP proceeding has the option to renew or restore the domain name under the same commercial terms as the original customer. If the case is ultimately terminated, or the arbitrator finds against the filing party, the name will be deleted within 45 days.
Domain Name Transfer
If our customers wish to transfer their domain names to another Registrar, they may do so by contacting us without paying any fees as long as the domain name is actively registered. If the domain name is in the Grace Period or in the Redemption Period, the domain name must first be renewed and then it may be transferred to another Registrar.